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Title

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Parking Assistant 1

Description

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We are looking for a Parking Assistant 1 to join our team and support the daily operation of our parking facilities. The ideal candidate will be a responsible, punctual individual with customer service skills, capable of working in a dynamic and outdoor environment. This position is essential to ensure a positive experience for parking users, ensuring compliance with rules and efficient use of available space. Responsibilities include guiding drivers to available spaces, controlling vehicle entry and exit, issuing parking tickets, and providing basic information to customers. The assistant is also expected to maintain order and cleanliness in the assigned area, report any incidents or anomalies, and collaborate with the security team in case of emergencies. The Parking Assistant 1 must have a proactive attitude, be able to work under pressure, and possess basic communication skills. Previous experience in customer service or similar roles is valued but not required. The ability to stand for long periods and work in various weather conditions is essential. This position offers an excellent opportunity for those looking to enter the workforce or gain experience in the service sector. We offer initial training, flexible schedules, and a collaborative work environment. If you are interested in being part of an organization committed to service quality and customer respect, this is your opportunity.

Responsibilities

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  • Guide vehicles to available spaces
  • Control vehicle entry and exit
  • Issue parking tickets
  • Provide basic information to customers
  • Maintain order and cleanliness in the area
  • Report incidents or anomalies
  • Collaborate with the security team
  • Monitor proper use of parking spaces
  • Assist in payment management if needed
  • Follow safety protocols

Requirements

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  • High school diploma
  • Good physical condition
  • Basic communication skills
  • Availability for rotating shifts
  • Proactive and responsible attitude
  • Ability to work outdoors
  • Punctuality and commitment
  • Customer service experience preferred
  • Ability to work under pressure
  • Basic knowledge of traffic rules

Potential interview questions

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  • Do you have previous customer service experience?
  • Are you willing to work rotating shifts?
  • Can you work outdoors in various weather conditions?
  • How would you handle a conflict with a customer?
  • Are you familiar with basic traffic rules?
  • Are you available to start immediately?
  • Can you stand for long periods?
  • Have you worked in parking or similar roles before?
  • What would you do if you see a car parked incorrectly?
  • How do you ensure good customer service?